What is a Gift Voucher?
A Gift Voucher replaces the original invoice and allows you to send an order to whomever you wish without the price of the purchase appearing on the document. You will receive the original invoice at your email.
How can I place an order with a Gift Voucher?
If you want to place an order for a gift, you just have to select the box “Envio para regalo” (Send as a gift) in the shopping basket.
Can I send a message to the person that the present is for?
Yes, when you select the option (Ticket Regalo” (Gift Voucher) in your shopping basket you can add a short message, which we will print and include in your order.
How can the recipient of the gift know that they are going to receive it?
When you make your purchase, you can include the telephone number and email of the person who is to receive the gift so that they can track it. If you prefer, you can introduce your own data and you will be the one to receive information about the state of the order.
How much time do you have to return an article?
The deadline for any returned article is 15 days from the date that appears on the Gift Voucher.
How can the recipient of the gift return an order placed with a Gift Voucher?
The recipient of the gift can return the order by requesting it to be collected at their home following the steps set out in point Returns.
How will the recipient be reimbursed?
The recipient of the gift will receive a Voucher to purchase another garment at our shop.
Can I receive the reimbursement in the original means of payment?
Yes, but instead of the Gift Voucher, use the invoice you will have received in your email or the one you can access in the section “Mi Cuenta” (My Account) at Mimastore.com if you are registered.